Forklift Safety: Industrial Counterbalance Lift Trucks
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All safety training products distributed by ERI Safety Videos are intended to help employees understand general safety practices and procedures. Each company, however, must make a careful determination of appropriate safety requirements for its operation. No warranty, expressed or implied, is made that the information presented is adequate or appropriate for any particular application.
All intellectual property sold by ERI Safety Videos is protected by U.S. copyright law. This protection provides criminal penalties for the unauthorized duplication and distribution of copyrighted content, products or programs. No program may be duplicated in any format, nor uploaded onto any intranet or internet hosting device or website, nor placed onto a computer, network or server without written authorization from ERI Safety Videos.
All of ERI's programs are available for free preview, either via DVD, streamed video on our website, or preview link via e-mail. We encourage customers to preview programs in their entirety prior to ordering.
Previews are provided for managers and decision-makers to review and are not to be used for employee training until rented or purchased. If DVDs sent on preview basis are not returned by the end of the 3-week preview period, ERI will issue an invoice for purchase at their discretion.
DVDs are licensed for short-term (rental) or long-term (purchase) use. All use is limited to employees of the purchasing or renting organization. DVDs are to be used in the format provided. DVDs are not to be copied, duplicated, or reformatted into any other media format nor transmitted over any computer network, including the internet and intranet.
DVD content may not be broadcast over any open or closed circuit satellite system except a system whose signal is confined to the customer’s local site.
Customers who purchase a DVD within 6 months of renting it (monthly or yearly rental) may apply their paid rental fee toward the purchase price. This offer does not apply to DVDs used as part of a Give Me 5 Exchange Club Membership.
DVD previews and rentals must be returned to ERI via a traceable method (such as UPS or FedEx Ground) at the customer's cost. Items lost in shipping without the proper tracking information will be billed at full price.
DIGITAL FILES & DIGITAL LICENSES
With the purchase of a Digital License, ERI Safety Videos provides the content via standard Digital Media Files at no additional cost. Digital Files are authorized to be copied onto computers and networks located at or accessed exclusively by the purchasing entity, their employees, and contractors working on site.
Content provided via Digital File must remain in its entirety. It may not be edited into smaller components nor repurposed for any other use.
All orders placed on the ERI Safety Videos website must be paid in full with a credit card at the time the order is placed. The following credit cards are accepted:
Your credit card will be charged in full when you place your order. After submitting your order, please print a copy of your order for your records. If you create an account on the ERI Safety Videos website, you may return to the site at any time to view your order history, check order status, or print a transaction receipt. ERI Safety Videos will automatically email you a confirmation of your order when it is submitted.
Orders placed on our website for DVD rentals or purchases will be shipped via FedEx within one (1) business day. We will email you when your order has been shipped.
Orders placed for Digital Files and Combo Packs require additional steps to be taken prior to shipping your merchandise. ERI Safety Videos will contact you via email within one (1) business day to obtain your choice of media format (see info about Digital Media here to learn about formats available). Once we receive your format selection, ERI will email you the Digital License Agreement for your review and signature. As soon as we receive your signed agreement back, we will create your digital media and ship it to you on a thumb drive within 5-7 business days.
A 100% refund will be granted for all unused, undamaged DVDs returned within 30 days of purchase. Shipping charges will not be refunded.
Once the returned merchandise is received by ERI, refunds will be issued to the credit card with which the order is placed. For your security, we will confirm the credit card information with you prior to issuing the refund.
Undamaged items which have been used in training will be refunded the purchase price minus the current fee for monthly rental. Shipping charges will not be refunded.
Any damaged or defective materials returned within one year of purchase may be exchanged for a replacement program of the same title, length, language, and format.
ERI collects certain information from you when you create an account, sign up for our e-newsletter, or place an order. We will never loan, rent, sell, lease, share, or otherwise provide your information to any persons or organizations outside of ERI Safety Videos.