Walking & Working Surfaces: Comprehensive Training
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This powerful new program illustrates how to effectively communicate with our co-workers when we see them behaving unsafely. Featured are three potentially hazardous workplace incidents in which workers confront co-workers about their unsafe behavior. In each incident, examples of poor communication are demonstrated. Effective communication techniques are then exhibited that help correct the unsafe behavior. "What Would You Say?" focuses on several key communication techniques when talking to a co-worker about a safety issue: be positive; show that you are concerned about his or her safety; explain the consequences of the hazard or unsafe behavior; and, be specific with your comments.